Salary: (Negotiable based on experience)

OTE: £93,000 (Uncapped Commission Scheme)

Location: Hybrid / Whiteley, Hampshire

Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career. If you enjoy a fun and social work environment along with having the opportunity to develop your skillset further, this is worth exploring!

Due to a rapid rate of growth, supported by a number of customer base acquisitions, the Tailor Made Technologies Account Management division is looking for an enthusiastic and proactive Account Manager, which presents a fantastic opportunity to join this high-performing division. The successful candidate will be expected to provide exceptional service to our clients, while penetrating accounts for renewals of services and cross selling our full suite of services. They will be a hosted telephone and connectivity expert, with the tools to cross-sell IT support, Mobiles, Utilities and Security services, supporting their customers housing their key business services under one Global 4 roof.

What will you be doing?

• Grow and develop our existing customer base through daily account calls to book and attend on-site health checks with our customers.
• Cross-sell and introduce additional services and new platforms to our existing customers, through our multi-service discount proposal.
• Retaining our customers through building fantastic relationships.
• Act as a point of contact for account queries with help from our extensive support teams.
• Update customer and service information, on the in-house CRM System, to determine and track future opportunities.
• Opportunity tracking / pipeline development.
• Keeping customers up to date with regards to installations / projects.

Required Skills & Experience

• Proven experience in telecommunication/IT solution sales/account management.
• Experience in managing and retaining accounts, while increasing profitability through cross-selling additional services.
• Excellent communication skills.
• Self-motivated and hardworking individual.
• Enthusiastic, high-energy, and proactive.
• Proven experience of working with and exceeding targets.
• Confident with both telephone and face-to-face interaction with clients.
• Financially and target driven.

About Tailor Made Technologies

At Tailor Made Technologies, we support businesses across the UK with a comprehensive portfolio of technology solutions. Our vision is simple: to solve our customers’ technology challenges by delivering the right solutions and consistently providing best-in-class service.

Our offerings include cloud telephony, connectivity, IT services, mobile solutions, and energy products.

Now we’re ready to expand our focus and dedicate resource to helping more customers benefit from our full range of solutions and services.

Driven by clear values and ambitious growth plans, we’re expanding our fantastic team — and we’re looking for proactive, people-centred professionals who want to make an impact.

If you’re seeking a fresh opportunity with meaningful rewards, now’s your moment to shine.

Company Benefits

• Training opportunities set out with a clear training structure
• Progressive working environment with access to voice your opinions to decision makers
• 25 days holiday plus bank holidays
• Your birthday off
• Flexi health plan cover and access to a range of Health Benefits
• IT Purchases scheme
• Company pension
• An active Social Committee who plan monthly competitions and events
• A brilliant breakout room with free breakfast and a pool table